1. Introduction
This Privacy Policy describes how Shaanxi Nanchun Shiping Trading Co., Ltd. (also referred to in this document as NanChun, we, us, or the Company) collects, uses, stores, shares, and protects information obtained from visitors to our website located at https://www.nanchun.mom (the Site) and from clients and prospective clients who engage with our computer systems design and related services (collectively, the Services). The developer and operator of this Site is NanChun.
We are committed to protecting the privacy of every individual who interacts with our digital platforms. This policy explains what data we gather, why we gather it, how we use that data, the circumstances under which we may disclose it to third parties, and the measures we take to keep it secure. By accessing or using the Site, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Site and our Services immediately.
Our business is headquartered at the following address: No. 43, Group 1, Shi Village, Zhengyang Sub-district Office, Qinhang New City, Xixian New Area, Xian - 710000, China (CN). This Privacy Policy applies to all operations conducted by and through Shaanxi Nanchun Shiping Trading Co., Ltd., regardless of the geographic location of the data subject. We encourage you to read this document in its entirety before providing any personal information through our Site or communicating with our representatives.
We reserve the right to update or modify this Privacy Policy at any time, and such changes will be effective immediately upon posting the revised version on this page. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes. We will make reasonable efforts to notify registered users of material changes via email or through a prominent notice on the Site.
2. Information We Collect
We collect several categories of information in connection with the operation of the Site and the delivery of our Services. The types of information we collect depend on how you interact with us and which features of the Site you choose to use. We collect information only to the extent necessary to fulfill the purposes described in this policy and to provide our Services effectively.
Personal Identification Information: When you fill out a contact form, request a consultation, subscribe to communications, or otherwise interact with the Site, we may collect personal information that can be used to identify you as an individual. This includes your full name, email address, phone number, company name, job title, and any other information you voluntarily provide in the message body of a form submission or during correspondence with our team.
Technical and Usage Data: When you visit the Site, our servers automatically record certain technical information sent by your browser or device. This includes your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, time spent on each page, and other diagnostic data. This information is collected passively through standard web server logs and analytics tools.
Communication Records: When you contact us via email at team@nanchun.mom, by phone at +13186660450, or through the contact form on the Site, we retain records of that correspondence. This includes the content of your messages, any attachments you send, and our responses to you. We use this information to address your inquiries, improve our customer support, and maintain a record of our business communications.
Business Relationship Data: For clients and prospective clients who engage our Services, we may collect additional information necessary to perform our contractual obligations. This may include project specifications, technical requirements documents, business contact details of key personnel involved in the engagement, billing addresses, and payment-related information processed through secure third-party payment gateways.
3. How We Collect Information
We collect information through multiple channels and methods, all of which are designed to be transparent and consistent with the expectations of a professional technology services provider. We do not employ any deceptive or covert data collection techniques, and we do not purchase personal data from third-party data brokers.
Direct Collection: The primary method by which we obtain information is when you voluntarily provide it to us. This occurs when you complete and submit forms on our Site, send us an email, speak with us by phone, provide a business card at a conference or meeting, or otherwise communicate directly with our personnel. In each of these cases, you have control over what information you share, and you may choose not to provide certain details, though this may limit our ability to respond to your inquiry or deliver Services to you.
Automated Collection: Certain data is collected automatically as you navigate through the Site using cookies, web beacons, log files, and similar technologies. We describe our use of cookies in greater detail in Section 12 of this policy. Automated collection helps us understand how visitors interact with the Site, identify technical issues, improve user experience, and compile aggregate usage statistics that inform our business decisions.
Third-Party Sources: We may receive information about you from publicly available sources or from third-party service providers who assist us with analytics, marketing, or business development activities. Any information obtained from such sources is handled in accordance with this Privacy Policy, and we take reasonable steps to ensure that the third party from whom we received the information has obtained it lawfully and has the right to share it with us.
4. Use of Personal Information
We use the information we collect for a range of legitimate business purposes, all of which are tied to the operation of the Site, the delivery and improvement of our Services, and compliance with applicable legal obligations. We do not use your personal information for purposes that are incompatible with those disclosed in this policy without first obtaining your consent.
Service Delivery and Client Support: We use your information to respond to your inquiries, provide quotes and proposals for Services, execute agreed-upon projects, communicate project status and milestones, process payments, and provide ongoing technical support. This includes the use of your contact details to schedule meetings, deliver deliverables, and coordinate with your team throughout the course of an engagement.
Site Operation and Improvement: Technical and usage data is used to monitor and analyze Site performance, identify and resolve bugs or errors, optimize page load times, understand which content is most valuable to our visitors, and make informed decisions about Site enhancements. Aggregate usage patterns help us tailor the Site experience to better serve our audience.
Marketing and Business Development: With your consent where required by law, we may use your contact information to send you newsletters, service updates, case studies, white papers, event invitations, and other communications that we believe may be relevant to your interests. You may opt out of receiving marketing communications at any time by clicking the unsubscribe link included in every marketing email or by contacting us directly.
Legal Compliance and Protection: We may use and disclose information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests; to enforce our Terms of Service; to detect, prevent, or address fraud, security breaches, or technical issues; and to protect the rights, property, or safety of the Company, our clients, or the public as required or permitted by law.
5. Legal Basis for Processing
We process personal information in accordance with applicable data protection laws. Depending on your jurisdiction and the specific context in which your data is processed, the legal basis for our processing activities may include one or more of the following grounds.
Contractual Necessity: When you engage us to provide Services, the processing of your personal information is necessary for the performance of our contract with you or your organization. This includes activities such as communicating project requirements, delivering agreed-upon work products, invoicing, and providing technical support.
Legitimate Interests: We may process information based on our legitimate business interests, provided those interests are not overridden by your data protection rights. Our legitimate interests include improving our Site and Services, conducting business analytics, preventing fraud, ensuring network and information security, and marketing our Services to individuals and organizations that may benefit from them.
Consent: Where required by applicable law, we will obtain your explicit consent before processing your personal information for specific purposes, such as sending direct marketing communications or placing certain types of cookies on your device. You have the right to withdraw your consent at any time, and we provide straightforward mechanisms for doing so.
Legal Obligation: We may process your information where necessary to comply with a legal or regulatory obligation to which we are subject, including tax reporting, responding to lawful requests from public authorities, and maintaining records required by applicable commercial and corporate legislation.
6. Information Sharing and Disclosure
We do not sell, rent, lease, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the limited circumstances described below, and we take appropriate measures to ensure that any recipient of your data provides a comparable level of protection.
Service Providers and Subprocessors: We engage trusted third-party companies and individuals to facilitate our Services and assist us in operating the Site. These service providers may include cloud hosting providers, email delivery services, analytics platforms, payment processors, customer relationship management software vendors, and professional advisors such as legal counsel and accounting firms. These providers have access to your information only to the extent necessary to perform their functions on our behalf and are contractually obligated to maintain the confidentiality and security of that data.
Business Partners: In the course of delivering integrated systems design services, we may collaborate with technology partners, subcontractors, and other professional services firms. We may share limited information with these partners when necessary to fulfill the scope of a client engagement, and we require all such partners to adhere to confidentiality and data protection standards consistent with this policy.
Legal Disclosure: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, to protect and defend the rights or property of the Company, to prevent or investigate possible wrongdoing in connection with the Site or Services, to protect the personal safety of users of the Site or the public, or to protect against legal liability.
Aggregated and Anonymized Data: We may share aggregated, de-identified, or anonymized information that does not directly identify you with third parties for industry analysis, research, marketing, or other legitimate business purposes. Such aggregated data cannot reasonably be used to identify any individual.
7. Data Storage and Security
We implement and maintain administrative, technical, and physical security measures designed to protect the personal information under our control against unauthorized access, disclosure, alteration, destruction, or loss. Our security framework is informed by industry-standard practices for organizations in the computer systems design and professional services sectors.
Technical Measures: We employ encryption for data in transit using Transport Layer Security (TLS) protocols, and we encrypt sensitive data at rest where appropriate. Our systems are protected by firewalls, intrusion detection and prevention systems, regular vulnerability scanning, and patch management processes. Access to personal data is restricted to authorized personnel who require such access to perform their job functions, and all access is logged and auditable.
Organizational Measures: We provide regular data protection and security training to our employees and contractors. We maintain internal policies governing data handling, classification, retention, and disposal. We conduct periodic risk assessments and security reviews to identify and address potential vulnerabilities in our systems and processes.
Breach Notification: In the event of a data breach that affects your personal information, we will notify you and the relevant supervisory authorities in accordance with the timeframes and requirements prescribed by applicable data protection laws. Our notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures we have taken or propose to take to address the breach and mitigate its effects.
While we strive to protect your information, no method of electronic storage or transmission over the Internet is entirely secure. We cannot and do not guarantee absolute security of your data. We encourage you to take steps to protect your own information, such as using strong passwords and keeping your login credentials confidential.
8. International Data Transfers
As a company headquartered in China with clients and operations spanning multiple regions, your personal information may be transferred to, stored in, and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from, and may be less protective than, the laws in your home jurisdiction.
When we transfer personal data across international borders, we take appropriate safeguards to ensure that your information receives an adequate level of protection consistent with this Privacy Policy and applicable law. These safeguards may include the use of standard contractual clauses approved by relevant regulatory authorities, adherence to recognized data protection frameworks, and contractual commitments from recipients of the data to implement appropriate technical and organizational security measures.
By using the Site or engaging our Services, you understand and consent to the transfer of your information to facilities and third parties located in China and other countries as described in this policy. If you are located in the European Economic Area, the United Kingdom, or any other jurisdiction with restrictions on cross-border data transfers, we will implement the necessary measures to ensure that such transfers comply with applicable legal requirements.
9. Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period for any given category of data depends on the nature of the information, the purposes of processing, and our legal and contractual obligations.
Contact form submissions and general inquiry data are typically retained for a period of two years from the date of last communication, unless a business relationship is established, in which case the data becomes part of the client record and is retained in accordance with our client data retention practices.
Client project data, including contracts, technical specifications, project deliverables, and correspondence, is retained for the duration of the client relationship and for a period of seven years following the conclusion of the engagement, to comply with statutory record-keeping requirements, tax obligations, and potential legal claims.
Server logs and automated technical data are typically retained for a period of twelve to twenty-four months, after which they are either deleted or anonymized. We periodically review our data stores and purge information that is no longer needed for any legitimate business or legal purpose.
When data is no longer required, we take reasonable steps to securely destroy or permanently de-identify the information. Destruction methods include secure deletion of digital records and shredding of any physical documents containing personal data.
10. Your Data Protection Rights
Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. We are committed to facilitating the exercise of these rights in accordance with applicable law. The following summary outlines the rights that may be available to you.
Right of Access: You have the right to request confirmation of whether we process your personal data and, if so, to obtain a copy of that data along with information about how and why it is being processed. We will provide this information in a commonly used electronic format unless you request otherwise.
Right to Rectification: If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or supplement that data. We will respond to rectification requests promptly and will communicate any corrections to third parties to whom we have disclosed the data, where feasible.
Right to Erasure: In certain circumstances, you may request that we delete your personal information from our systems. This right is not absolute and may be subject to exceptions where we have a legal obligation or legitimate interest in retaining the data. We will evaluate each erasure request on its merits and inform you of our decision and the reasons for it.
Right to Restriction of Processing: You may request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to the processing. During the period of restriction, we will store your data but not otherwise process it without your consent or for the establishment, exercise, or defense of legal claims.
Right to Data Portability: Where processing is carried out by automated means and is based on your consent or a contract with you, you may request that we provide your personal data to you or to another data controller in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes and processing based on our legitimate interests. We will cease processing for direct marketing upon receiving your objection. For other types of processing, we will assess whether our legitimate grounds override your interests and notify you of the outcome.
To exercise any of these rights, please contact us using the details provided in Section 17. We may need to verify your identity before processing your request to protect against unauthorized access to your data. We will respond to your request within the timeframes prescribed by applicable law, typically within thirty calendar days.
11. Privacy for Children
The Site and our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 16. We do not knowingly solicit, collect, or maintain data from anyone under the age of 16, and no part of the Site is structured to attract individuals in that age group.
If we become aware that a child under 16 has provided us with personal information without verifiable parental consent, we will take prompt steps to delete that information from our systems and terminate any associated accounts. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately so that we can take appropriate corrective action.
We encourage parents and guardians to monitor their childrens online activities and to educate them about the importance of protecting their personal information. We support the principles of applicable childrens privacy legislation in all jurisdictions where we operate.
12. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on the Site to enhance user experience, analyze Site traffic, and understand where our visitors come from. A cookie is a small text file stored on your device by your web browser at the request of a website you visit. Cookies allow the Site to remember information about your visit, such as your preferred language and other settings, which can facilitate your next visit and increase the utility of the Site to you.
Types of Cookies We Use: We may use session cookies, which expire when you close your browser, to maintain state during your visit and enable basic Site functionality. We may also use persistent cookies, which remain on your device for a set period, to remember your preferences across visits. Additionally, we may use analytics cookies, such as those provided by third-party analytics services, to collect aggregated information about how visitors interact with the Site. These analytics cookies help us measure Site performance, identify popular content, and detect usability issues.
Managing Cookies: Most web browsers allow you to control cookie behavior through browser settings. You can typically configure your browser to refuse all cookies, to accept only certain types of cookies, or to alert you when a website attempts to place a cookie on your device. Please refer to your browser help documentation for specific instructions. Please note that disabling cookies may affect the functionality and features of the Site, and certain pages or services may not operate as intended.
We do not use cookies to track your browsing activity across third-party websites for targeted advertising purposes. We do not currently respond to browser Do Not Track signals in a standardized way, as discussed further in Section 15.
13. Third-Party Services and Links
The Site may contain links to third-party websites, plugins, services, or applications that are not owned or controlled by Shaanxi Nanchun Shiping Trading Co., Ltd. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content.
When you leave our Site via a link to an external website, we encourage you to read the privacy policy and terms of service of every website you visit. The inclusion of a link on our Site does not imply endorsement of the linked website or its operators, and we make no representations regarding the accuracy, quality, or safety of any third-party content.
We may use third-party service providers to support the operation of the Site and delivery of our Services. These include but are not limited to web hosting providers, email communication platforms, analytics services, and customer relationship management tools. We evaluate the privacy and security practices of our service providers before engaging them and ensure that contractual data processing agreements are in place where required by applicable law.
14. Business Transfers and Reorganization
In the event that Shaanxi Nanchun Shiping Trading Co., Ltd. is involved in a merger, acquisition, reorganization, restructuring, sale of all or a substantial portion of its assets, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. In such circumstances, we will make reasonable efforts to ensure that the acquiring entity or successor organization agrees to be bound by terms consistent with this Privacy Policy with respect to the transferred data.
We will notify you via email or a prominent notice on the Site if there is a change in control or ownership of the Company that materially affects the handling of your personal information. You will have the opportunity to review the new terms and, where applicable, to exercise any rights you may have regarding your personal data under the new ownership structure.
This provision applies to any transfer of personal information in connection with a business transaction, regardless of whether the transaction is structured as an asset sale, stock sale, merger, or other form of corporate reorganization. Our obligations under this Privacy Policy continue to apply to personal data held prior to any such transaction unless and until you are notified otherwise.
15. Do Not Track Signals
Some web browsers offer a Do Not Track (DNT) setting that sends a signal to websites indicating that the user does not wish to be tracked across different websites over time. At present, there is no universally accepted standard for how websites should respond to DNT signals, and the industry has not adopted a consistent approach to DNT interpretation and implementation.
Because the standards for DNT signals remain under development, the Site does not currently take action to respond to DNT signals sent by your browser. We will continue to monitor developments in this area and will update this Privacy Policy and our practices accordingly if a clear industry or regulatory standard emerges.
In the meantime, you may exercise control over tracking through other means described in this policy, including managing your cookie preferences as discussed in Section 12, using browser privacy modes, and employing third-party privacy tools and browser extensions that block tracking scripts and cookies.
16. Changes to This Privacy Policy
We reserve the right to update, modify, or replace this Privacy Policy at any time at our sole discretion. When we make changes, we will revise the Effective Date at the top of this page and post the updated policy on the Site. Changes take effect immediately upon publication unless a different effective date is specified in the updated policy.
For material changes that affect how we collect, use, or share personal information, we will make reasonable efforts to provide additional notice. This notice may take the form of a prominent banner on the Site, an email sent to the address we have on file for you, or both, depending on the nature and significance of the changes and the contact information available to us.
We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of the Site after the effective date of any revised policy constitutes your acknowledgment of the modifications and your consent to abide by and be bound by the updated policy. If you do not agree with the revised terms, you should discontinue use of the Site and our Services.
17. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us using any of the following methods. We value your privacy and will make every effort to address your inquiry promptly and thoroughly.
Email: team@nanchun.mom
Phone: +13186660450
Website: https://www.nanchun.mom
Postal Mail: Shaanxi Nanchun Shiping Trading Co., Ltd., No. 43, Group 1, Shi Village, Zhengyang Sub-district Office, Qinhang New City, Xixian New Area, Xian - 710000, China (CN)
If you are located in the European Economic Area and believe that we have not adequately addressed your privacy concern, you have the right to lodge a complaint with the supervisory authority in your country of residence. We would, however, appreciate the opportunity to resolve your concern directly before you approach a regulatory body, and we encourage you to contact us first so that we can attempt to address the issue.
For all privacy-related correspondence, please include sufficient detail to allow us to understand and investigate your inquiry. We may need to verify your identity before responding to requests that involve access to or modification of personal data. We aim to acknowledge all privacy inquiries within five business days and to provide a substantive response within thirty calendar days.